FAQs

What does your wellbeing shop offer?

In our Wellbeing Shop you will find a wide range of products aimed at supporting your physical and emotional well-being. These include wellness products, natural supplements, essential oils, relaxation items and much more.

Are your products sustainable and environmentally friendly?

Yes, sustainability is important to us. Many of our products come from eco-friendly manufacturers, and we strive to minimize packaging and use recyclable materials to reduce our environmental footprint.

Are there any special discounts or offers?

Yes, we offer special offers and discounts from time to time. Look out for our promotions on the website or sign up to our newsletter to be notified of exclusive offers.

How does shipping work and which payment methods do you accept?

We offer fast shipping and accept various payment methods including credit cards, PayPal and other popular options. Please see our shipping and payment policies for more detailed information.

Can I return products if they do not meet my expectations?

Yes, we have a return guarantee. If you are not satisfied with a product, please contact us within 14 days of purchase to exercise your right of withdrawal.

Do you also offer gift vouchers?

Yes, we have gift vouchers available. These are a great way to give the gift of wellness and self-care to friends and family.

What shipping options are available?

We offer various shipping options. You can find the exact options and costs during the checkout process.

What international taxes, customs duties, etc. do I have to pay?

International taxes, customs duties and similar charges may apply and vary by country. Please inform yourself about the specific fees that may apply when importing your order into your country.

When will I receive my order?

Delivery time depends on your location and the shipping option you choose. Once shipped, you will receive a shipping confirmation with a tracking number to check the status of your delivery.

What do I do if I haven't received my order?

If you have not received your order, please contact us immediately. We will check the status and find a solution to ensure you receive your products.

What do I do if I receive a defective order?

In the unlikely event that you have received a defective order, please contact us immediately. We will investigate the issue and take the necessary steps to resolve it.

How can I make changes to an order I have already placed?

If you would like to make changes to an order, please contact us as soon as possible. We will do our best to process your request while the order has not yet been shipped.

How can I get in touch with you?

You can reach us by email at contact@feelinghale.com . You can also find our contact information on the website under the "Contact" section. We look forward to hearing from you!